Job Description
Salon Coordinator / Receptionist
- Full Time or Part Time Opportunity
- $30–$38 per hour + incentives + exceptional staff benefits
Join an Award-Winning Luxury Day Spa & Medi-Spa
At The Temple Skincare & Spa, we don’t just offer treatments—we create unforgettable experiences.
Nestled poolside within The Hills Lodge, The Temple Skincare & Spa is a multi-award-winning luxury Day Spa & Medi-Spa, renowned for delivering exceptional service, advanced skin expertise, and genuine care in every client interaction.
We are now searching for an exceptional Salon Coordinator / Receptionist to become the Director of First Impressions for our beautiful business—the welcoming face and voice of our brand. This is a pivotal role, where you will set the tone for every guest experience, greeting clients warmly and professionally both in person and over the phone, while ensuring every interaction reflects the luxury, warmth, and excellence we are known for.
Our philosophy is simple: everything we do is done with love, excellence, and kindness.
Why Join The Temple?
- Work within one of Australia’s most awarded luxury spa businesses, with a team of 13.
- Flexible Full Time or Part Time opportunity for the right person.
- Competitive hourly rate: $30–$38 per hour (depending on experience and availability).
- Complimentary treatments on your RDO.
- Paid training and ongoing development.
- Uniform provided.
- Birthday bonus – enjoy an additional RDO on your birthday.
- Retail products at cost price.
- Family treatment discounts.
- On-site parking and close to public transport.
- Incentives, rewards, and quarterly bonuses.
- Enjoy a well-deserved break as we close over Christmas and new year.
About the Role
This is far more than a reception role.
You will be the first and lasting impression of our business—creating warm, memorable, five-star experiences from the moment each guest connects with us.
This role is ideal for someone who is:
- Exceptionally well groomed and highly professional
- Naturally warm, polished, and confident in presentation.
- Passionate about luxury service and making people feel special.
- Highly organised with outstanding time management skills.
- Able to think creatively and outside the box to solve problems and elevate the client journey.
- Calm, proactive, and thrives in a fast-paced environment.
- A natural communicator with impeccable verbal and written communication skills.
- Someone who genuinely loves delivering exceptional customer service.
Key Responsibilities
As our Salon Coordinator, you will:
- Welcome and greet all guests warmly, professionally, and confidently.
- Manage incoming calls, bookings, emails, and client enquiries with excellence.
- Ensure every guest experience exceeds expectations from arrival to departure.
- Support the therapist team to ensure seamless daily operations.
- Manage appointment flow and scheduling with precision and efficiency.
- Assist with retail recommendations and client rebooking opportunities.
- Maintain the presentation and energy of reception and guest areas to luxury standards.
- Think proactively and creatively to improve systems and client experiences.
About You
To be successful in this role, you will ideally have:
- Previous experience in reception, front desk, salon coordination, or guest services (experience in a Day Spa, Medi-Spa, salon, or luxury service environment highly regarded).
- Outstanding customer service and relationship-building skills.
- Strong computer confidence and professional email communication.
- Exceptional multitasking and organisational ability.
- A genuine passion for helping others and creating “WOW” moments.
Ready to Join Us?
If you are polished, professional, warm, and passionate about delivering exceptional client experiences, we would love to hear from you.
To apply, simply click “Apply” for this job and attach your resume and cover letter.
For more information, visit: https://templeskincare.com.au/
We can’t wait to meet you.
Please note: Applicants must have full Australian working rights. Only shortlisted candidates will be contacted. Please no overseas applicants.
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