Let’s focus on the solution!
What we focus on tends to become our reality. ‘The law of attraction’ ...
Staffing Essentials
PROBLEMS VERSUS SOLUTIONS
When we continue to think of problems, we continue to have problems and ...
What is Working When Advertising for New Team Members?
We always like to start with the positives, and there are many! 2024 ...
How to deal with troublesome clients
Credit: Dario Cotroneo on theahc.org.au Over the years I have studied the best ...
HOW DO I GET CANDIDATES TO CALL BACK AND ATTEND THE INTERVIEW?
HOW DO I GET CANDDIATES TO CALL BACK AND ATTEND THE INTERVIEW? This ...
Dealing with Fake and Negative Reviews
Credit: Jenny Burns on theahc.org.au These days reviews can be very powerful influences ...
How to Create a 5 Star Salon Experience with Customer Service
Clients evaluate salon and spa experiences partly on your hair, nail, face, and/or ...
10 Ways to Retain Employees
Now more than ever, focussing on your business and salon employee retention is ...
How To Score 5* Online Reviews for your Salon
Credit: Josie on hji.co.uk With many clients now searching for salons virtually, online ...
Ageing Hair Happens – Here’s What To Tell Your Clients
Credit: hji.co.uk Hair ageing can look different for everyone and is a topic ...
