In the salon world, first impressions aren’t just for clients—they matter for your team too. The way you welcome and guide new hires in their first 90 days can determine whether they flourish… or start planning their exit.
Strong onboarding isn’t just about ticking HR boxes—it’s about setting the tone, building confidence, and showing your newest team members they’ve made the right choice.
Why the First 90 Days Matter
Research across industries shows that employees who feel supported and engaged in their first three months are far more likely to stay long-term. In salons, where culture and team chemistry are key, a positive onboarding experience is essential for loyalty and performance.
Step 1: Prepare Before Day One
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Have their workstation ready with tools, products, and a welcome note.
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Send a pre-start email with dress code, first-day schedule, and any paperwork.
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Let the team know about the new hire so they can give a warm welcome.
Step 2: Create a Warm First Week
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Give a full tour of the salon, introducing them to each team member.
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Schedule time for shadowing and learning your processes before expecting them to dive in.
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Organise a team lunch or coffee to build personal connections.
Step 3: Map Out Their First 90 Days
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Set clear goals for skills, performance, and client interactions.
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Schedule check-ins at 30, 60, and 90 days to review progress and address concerns.
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Pair them with a mentor or “buddy” for guidance and support.
Step 4: Celebrate Milestones
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Acknowledge their first client, first positive review, or first month in the salon.
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Publicly recognise their contributions during team meetings.
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Small celebrations create big motivation.
Step 5: Keep the Door Open for Feedback
Encourage them to share what’s working and what’s challenging. This not only helps them feel heard but also improves your onboarding process for future hires.
Final Thoughts
A great onboarding process doesn’t just integrate new hires—it inspires them. By making their first 90 days smooth, supportive, and meaningful, you’re investing in a loyal, confident, and high-performing team member who’s here for the long run.
